Apply For Our Implementation Consultant Position

At Life and Pension Systems we pride ourselves on being a close team and we consider each other family. Our family is motivated and driven and we focus on creating long lasting relationships with our clients by delivering an excellent service based on trust and collaboration. 

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In this role, you will be a core member of our Customer Support Team and be responsible for building strong relationships with our clients to develop and maintain our bond with them. Your focus will be to deliver excellent software consultancy to our cross section of existing and future clients. You will gain in depth knowledge of their business requirements and processes, through regular meetings, clearly identifying their actual aims and needs. You will be expected to gather this information, produce specifications and configure the functionality requested, including but not limited to, the configuration of workflows, data maintenance screens, interfaces with other systems, pensioner payroll, data migrations, reports and benefit calculations.

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To be successful as an Implementation Consultant, you will be proficient in the use of T-SQL, xml. You must have comprehensive technical knowledge and your communication skills must be first-rate as you will be working closely with the client, evaluating feedback and gaining approval to move forward at each step of the project. Site visits and occasional travel be will required.  

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You will also be responsible for educating the clients on how to use our products and work with the training team to ensure that all clients can confidently use the software. 

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You will manage a diverse workload including multiple parallel tasks and you will prioritise your time and tasks effectively alongside the demands set on the team. Therefore, it is vital that you fully engage with the team, including those working remotely. 

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You will receive all required training on all our systems. 

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We are looking for these skills:

• Experience in implementing software systems, preferably in the pension or financial sectors

• Customer focused with excellent customer service skills

• Adaptable and agile

• Reliable, organised and professional 

• Analytical problem solving

• An understanding of business processes and workflows

• Confidence to adapt and learn new programmes and systems

• Ability to learn new technologies quickly

• Time management and ability to meet deadlines 

• Excellent verbal, written communication and organisational skills

• Excellent problem solving ability

• Quick learner

• The ability to multitask effectively

• Able to use own initiative

• Ability to work under pressure

• Able to work well in a team but also self motivated

• Attention to detail

• Confidence working in new environments

• High degree of numeracy

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Experience:

• Configuring or developing pensions or financial services software

• Microsoft – full Suite

• Managing databases using Microsoft SQL Server Management Studio

• Experience of T-SQL

• Alternative programming knowledge