What does an ISP actually do for Pensions Dashboards?
- Life & Pension Systems
- Jun 5
- 2 min read
As pensions dashboards approach, many schemes are beginning to review how they will connect to the dashboards ecosystem. One area that still causes confusion is the role of an Integrated Service Provider, or ISP, and what it actually does in practice.
What is an Integrated Service Provider (ISP)?
An Integrated Service Provider (ISP) acts as the secure connection between a pension scheme and the pensions dashboards ecosystem.
When a member searches for their pension information through a dashboard, the ISP receives and manages that request, securely communicating with the scheme to support the matching and return of pension data.
Put simply, the ISP enables schemes to connect safely and efficiently to pensions dashboards.
The Two Key Stages of an ISP
Find
Matching a member to the correct pension records.
View
Returning pension information securely to the pensions dashboard.
Pensions Dashboard Readiness Goes Beyond Connection
While connecting to dashboards is an important step, dashboard readiness also depends heavily on the quality and structure of scheme data.
Accurate member information, matching data, and clear records all contribute towards improving match accuracy and reducing manual follow-up activity.
Understanding what data is required and identifying potential gaps early can help schemes prepare more effectively for dashboard connection.
How Life and Pension Systems Supports Schemes
At Life and Pension Systems, we provide a simple, secure ISP connection designed to support schemes of all sizes.
Alongside secure connectivity, our practical pensions experience helps schemes better understand dashboard requirements, data readiness, and the operational considerations involved in preparing for dashboards.
Our focus is on delivering straightforward, cost-effective dashboard connectivity without unnecessary complexity.
Key Takeaways
✔ An ISP connects schemes to the pensions dashboards ecosystem
✔ “Find” and “View” are the two key dashboard stages
✔ Dashboard readiness includes both connection and data preparation
✔ A quality ISP solution doesn’t need to be overly complex
Can we help your scheme prepare for dashboards?
Life and Pension Systems provides secure, straightforward ISP connectivity backed by practical pensions expertise.