What you should look for in an Integrated Service Provider (ISP)?
- Life & Pension Systems
- Jun 25
- 2 min read
With the pensions dashboards deadline approaching 31st October 2026, many schemes are reviewing how they will connect to the dashboards ecosystem. While connection itself is important, choosing the right ISP solution involves more than just technical connectivity.
Not all ISPs are the same, and understanding what to look for can help schemes make more informed decisions as they prepare for dashboard readiness.
It's About More Than Connection
An ISP acts as the secure connection between a pension scheme and the pensions dashboards ecosystem, but connection alone should not be the only consideration.
A provider should also understand the practical requirements surrounding pensions administration, scheme data, and the wider dashboard process.
What Should Schemes Consider?
Simplicity
The process should feel straightforward and manageable from onboarding through to connection.
Overly complex solutions can create additional administration and unnecessary process.
Security
Security is fundamental within dashboard connectivity.
Providers should offer secure communication and appropriate safeguards around scheme data.
Understanding of Pensions Data
Matching members successfully relies heavily on the quality and structure of scheme data.
An ISP provider that understands pensions data and dashboard requirements can help support readiness and improve outcomes.
Ongoing Support
Connection is only one stage of the journey.
Schemes should consider what support is available during onboarding and beyond.
Why Experience Matters
At Life and Pension Systems, many of our team have worked within the pensions industry for years, giving us practical experience in the challenges schemes face and what is needed to support dashboard readiness.
Alongside secure connectivity, our focus is on helping schemes navigate dashboard preparation in a straightforward and cost-effective way.
Key Takeaways
✔ Connection is only one part of choosing an ISP provider
✔ Simplicity and security matter
✔ Understanding pensions data can support better outcomes
✔ Cost-effective does not mean basic
Can we help your scheme prepare for dashboards?
Life and Pension Systems provides secure, straightforward ISP connectivity backed by practical pensions expertise.
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